Responsibilities :

• Perform daily reconciliation of financial and non-financial transaction, including cash deposits, withdrawals, fund transfers, and etc.
• Ensure all transactions match against core banking system records with product features.
• Maintain a clear record of exceptions and follow up to ensure timely closure.
• Identify and escalate discrepancies promptly for resolution.
• Coordinate with Branch Operations and relevant department to resolve reconciliation breaks.
• Track unresolved items and follow up until cleared.
• Develop and maintain automated excel reconciliation templates with formulas, Pivot tables, macros, or Power Query.
• Support implementation of reconciliation automation tools and system enhancements.
• Ensure all reconciliations follow internal controls, audit requirements, and regulatory guidelines.
• Maintain documentation and audit trails for all reconciliation activities.
• Participate in internal/external audits and provide required support.
• Work closely with Branch Operations, Finance, IT and product units to align reconciliation logic with product structure and features.
• Provide inputs to improve front office (Branch Operations) and user transaction processing to reduce reconciliation errors.
• Generate daily, weekly, and monthly reconciliation reports for management review.

Requirements :

• Bachelor’s degree in Banking, Finance, Accounting, or related field.
• Minimum 3 years of experience in bank operations or financial reconciliation.
• Strong knowledge of reconciliation banking products (e.g. cash services, deposits, or etc.,)
• Proficient in advanced Excel: VLOOKUP, Index/match, Pivot tables, conditional formatting, Macros, Power Query.
• Familiar with core banking systems (e.g. T24, Temenos, or others).
• Good communication and coordination ability with branch operations and internal teams.
• High integrity, discretion, and professionalism in handing sensitive financial data.