Responsibilities :

• Provide superior and consistent advice and service to customers either by telephone and face-to-face with the following protocol;
• Cash counting expert;
• Perform operational transactions both cash and non-cash both physical and system in correctively and accuracy;
• Maintains and control daily cash on hand and system to ensure correct;
• Perform and assist team to provide best service and correct transaction banking for targeted customers;
• Oversee day-to-day operations including serving refreshment and/or gift to customers; managing inventories, operational planning, facility management and other related;
• Maintain scheduling for use of VIP room, meeting rooms, events, booking and order for customer’s business discussion;
• Ensure efficient daily operation flow by providing advices, leading and fully supporting to satisfy customer need with premium banking service to high-end customers;
• Performance and productivity tracking/monitoring and keep improvement;
• Manage own and team performance, coaching and training on new products, services, processes and policies, etc… to team members (if have assignment);
• Support and collaborate with CSR,BOS, RMs and other related teams, as well as security guard to deliver excellent service and ensure smooth handover of the customers by pre-informing them before, during customer arrives, and when customer leave our bank;
• Contribute and complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers’ currency; assisting in certification of proof;
• Maintains customer confidence and protects bank operations by keeping information confidential;
• Contributes to team effort by accomplishing related results as needed;
• Perform other tasks as assign by line manager.

Requirements :

• Degree in banking and finance, Accounting, Business or any related discipline.
• At least year 4 student or fresh graduate BBA.
• At least have experience 1 years in the related field,
• Organizational and time management skills.
• High degree of self-motivation and excellent interpersonal skills.
• Ability to work effectively in a team environment.
• Sound written and verbal communication skills.
• Articulate with strong writing skill in English and Khmer and Chinese.