Responsibilities :
- Promote Deposit products both FD and CASA.
- Manage/organize/support promotional activities, product launch, and information distribution.
- Oversee/manage the servicing of customer accounts.
- Cross sell other bank products – remittances, retail loans, etc.
- Provide superior customer service and solution to customer’s financial needs.
- Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently.
- Assist in ongoing services related initiatives/projects and Marketing activities to support company business.
- Monitor and track bank deposit rates and feedback for ALCO/Treasury.
- Conduct customer satisfaction surveys and feedback program.
- All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.
Requirements :
- Degree in Marketing, Business or any related discipline.
- Minimum 2 years relevant working experience with commercial bank
- High Commitment, willing to achieve assigned target.
- Effective presentation and communication skills, good at social-networking.
- Able to interact confidently at all levels.
- Possess positive attitude, enthusiasm and willingness to work both independently and as a team member.
- Must be willing to travel and possess own transport.
- Ability to propose, plan and execute marketing strategies.
- Articulate with strong writing skill in English and Khmer.
- Literate in Microsoft software
- Knowledge of a foreign language would be an added advantage preferably in Mandarin
- Chinese speaking is a plus.